Every guest arrives with luggage. Most arrive with more than they intended. The way a chauffeur handles the bags in the first ninety seconds sets the tone for everything that follows.
This matters before the route does.
The approach
You do not ask. You move toward the bags before the guest has decided whether to hand them over. This is not presumptuous — it is efficient. The guest is processing: the car, the temperature, whether they left the gas on. They do not need to also decide whether to give you the bag.
You take the bag. You note its weight before lifting, so nothing registers on your face. You place it in the vehicle before the guest has settled.
What you never say
You never comment on the weight of the bag. You never comment on the quantity of bags. You never ask if there is anything fragile — if they have fragile items, they will tell you. Asking implies they may have forgotten.
The detail that matters most
When you place the bag in the vehicle, you place it upright. Always upright. This sounds obvious. It is not, when you are in a hurry, when the vehicle is full, when you are juggling three bags and a laptop case and a suit bag and someone has a bicycle box.
Upright. Always. This is the detail guests notice without knowing they have noticed it.